I am a renter of a property managed by SLPM and have been for 3 +yrs. I recently learned that the property I reside is going to foreclosure because the owner could no longer make the payments. The staff at SLPM has been nothing short of amazing! Instead of washing their hands of the situation (which they have every right to do), they have taken me by the hand and helped me in every way they can to minimize my stress and keep me up to date on what is going on and they have taken the time to explain the intricacies of being a renter during a foreclosure process. The owner Gary has personally called me to explain all of the possible outcomes and assured me they would help me find new housing if and when the time comes. I would like to thank Gary and all of his staff at SLPM for hard work and care. In these tough times of today, it is businesses like this that can make all the difference in the world!
4/20/2012 David B. Oakland, CA
Hi,I've been renting from this property management for 6 years and I'm very pleased at the wonderful staff, Sadie, Patricia, Joel and Gary the owner.They are a awesome team when you need them they are always there for you,and there willingness,communication and professionalizing is the best; anytime I call them they get right on it. Gary is a professional business man and he is very nice and helpful to me and that's what makes me continue renting with them and my family thanks SLPM and appreciate everything.
6/28/2011 shelley p. San Leandro, CA
We rented a property through SLPM for a year and we had a really good experience in every way. Communication was great, my e-mails were always answered and whenever there was a problem, they sent out professionals who fixed the problem on the first visit. Tiffany was awesome, Joel was always very nice and Gary, the owner, is a wonderful person to do business with. We really appreciate everything they have done for us and for being there when we needed an answer or help to something. When we moved out a few days ago, we got our deposit back the next business day (we moved on a Saturday and got the deposit back on Monday!). We definitely had a great experience and wanted to make sure others know this also. I guess people who have a good experience about something or someone, do not have the time to post :). Thank you!
5/3/2011 Adry S. San Leandro, CA
From a Title Company:
Again, thanks for all your help. It's been refreshing to deal with an organization that not only returns calls but also takes quick action ...
It has been a pleasure to work with you as it was to work with your admin staff on this transaction. I would hold your firm in the highest regard.
... it has been a pleasure to work with your organization. I appreciate the excellent communication and attention to detail that you and your employees possess. I look forward to working with you on our other properties!
... You made me feel appreciated as though you appreciated my efforts to keep up the property as a good tenant and neighbor.
From an Out of state Owner
My regret is that I didn't know about your company sooner. It would have saved me much grief. Thanks again.
... now that I have a few more rentals, I feel the same way, especially when compared to another local management company. They were slow to find renters and even slower processing them. In addition, when it came time to serve an eviction, that company decided they didn't want my business anymore. That's when I came to SLPM. Your organization helped me straighten out a huge mess. Since then I have had other problems with tenants but SLPM always finds a successful resolution to the situation. Many thanks for your fine work.
From a retired US Army Colonel
... under your management, we received quality tenants, excellent maintenance and accurate records regarding every aspect of each transaction ... I am also pleased with the fact that SLPM has always kept me in the loop.
My thanks to you and your staff for services. I have been very impressed with everyone in your organization. They have been a pleasure to deal with throughout, and I will definitely use you folks again ...
I am going to strongly recommend your company to all my business associates and friends for the fine job you are doing with the maintenance and repair of my properties.