Terms of Service
Effective Date: January 26th, 2026
Welcome to SLPM Property Management ("SLPM", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website, slpm.com (the "Site"), and the property management services we provide. By accessing or using our Site or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.
1. Acceptance of Terms
By accessing or using the Site, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are using the Site on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind such entity to these Terms.
Your continued use of the Site following the posting of any changes to these Terms constitutes acceptance of those changes. We encourage you to review these Terms periodically for updates.
2. Description of Services
SLPM Property Management provides comprehensive property management services throughout the San Francisco Bay Area, including but not limited to:
The specific services provided to you will be governed by a separate Property Management Agreement or other written contract between you and SLPM.
3. User Accounts
Certain features of our Site may require you to create an account, such as our Owner Portal or Tenant Portal. When creating an account, you agree to:
You are responsible for all activities that occur under your account. SLPM reserves the right to suspend or terminate accounts that violate these Terms or are used for fraudulent purposes.
4. User Conduct
When using our Site and services, you agree not to:
5. Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, images, photographs, videos, software, and the overall design and arrangement thereof (collectively, "Content"), is the property of SLPM Property Management or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content from our Site without our prior written consent, except as follows:
6. Third-Party Links and Services
Our Site may contain links to third-party websites, services, or resources that are not owned or controlled by SLPM. These links are provided for your convenience only. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that SLPM shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such third-party content, goods, or services.
7. Disclaimers
THE SITE AND ALL CONTENT, MATERIALS, AND SERVICES PROVIDED ON OR THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. SLPM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
SLPM does not warrant that the Site will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Site or the servers that make the Site available are free of viruses or other harmful components.
8. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SLPM PROPERTY MANAGEMENT, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
9. Indemnification
You agree to defend, indemnify, and hold harmless SLPM Property Management, its officers, directors, employees, agents, licensors, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:
10. Termination
We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Site will immediately cease.
All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Alameda County, California, for resolution of any disputes arising out of or relating to these Terms or your use of the Site.
Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiations. If such negotiations fail, the parties agree to attempt mediation before pursuing litigation.
12. Changes to Terms
SLPM reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Site after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Site.
13. Miscellaneous
14. SMS Terms & Conditions
Program Description
By providing your mobile phone number and opting in to receive text messages from SLPM Property Management, you consent to receive recurring conversational text messages regarding:
Message Frequency: Message frequency varies based on your account activity and support needs.
Opt-Out Instructions: You may opt out of receiving text messages at any time by replying STOP to any message. You will receive a single confirmation message acknowledging your opt-out request. For assistance, reply HELP or contact us at frontdesk@slpm.com or (510) 972-2328.
Message and Data Rates: Message and data rates may apply. Your mobile carrier's standard messaging rates will apply to all text messages. SLPM Property Management is not responsible for any charges from your mobile carrier.
15. Push Notification Terms
By enabling push notifications through our website (powered by Gravitec.net), you consent to receive browser or device notifications regarding new property listings, upcoming tours, and rent reductions.
Push Notification Frequency: Notification frequency varies based on property availability and scheduled events.
Opt-Out Instructions: You may disable push notifications at any time through your browser settings or by clicking "Unsubscribe" in any notification received.
Data Privacy: Your phone number and notification preferences will not be shared with third parties for marketing purposes. See our Privacy Policy for details on how we handle your data.
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San Leandro, CA 94578
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