Website Terms of Service TOS

Review the terms governing your use of SLPM's website and Bay Area Property Management Services. Understanding and abiding by these terms ensures a transparent and trusted partnership.
Terms of Service | SLPM Property Management
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Terms of Service

Effective Date: January 26th, 2026

Welcome to SLPM Property Management ("SLPM", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website, slpm.com (the "Site"), and the property management services we provide. By accessing or using our Site or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.

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1. Acceptance of Terms

By accessing or using the Site, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you are using the Site on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind such entity to these Terms.

Your continued use of the Site following the posting of any changes to these Terms constitutes acceptance of those changes. We encourage you to review these Terms periodically for updates.

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2. Description of Services

SLPM Property Management provides comprehensive property management services throughout the San Francisco Bay Area, including but not limited to:

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Property Management: Full-service management of residential and commercial rental properties, including tenant relations, rent collection, and property oversight.
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Leasing Services: Marketing vacant properties, conducting tenant screenings, processing applications, and executing lease agreements.
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Maintenance Coordination: Arranging and overseeing property repairs, routine maintenance, and emergency services.
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Financial Services: Rent collection, accounting, financial reporting, and disbursement of funds to property owners.

The specific services provided to you will be governed by a separate Property Management Agreement or other written contract between you and SLPM.

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3. User Accounts

Certain features of our Site may require you to create an account, such as our Owner Portal or Tenant Portal. When creating an account, you agree to:

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Provide accurate, current, and complete information during the registration process.
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Maintain the security and confidentiality of your login credentials and not share your account access with others.
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Promptly update your account information to keep it accurate and current.
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Notify us immediately of any unauthorized use of your account or any other security breach.

You are responsible for all activities that occur under your account. SLPM reserves the right to suspend or terminate accounts that violate these Terms or are used for fraudulent purposes.

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4. User Conduct

When using our Site and services, you agree not to:

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Use the Site for any unlawful purpose or in violation of any applicable local, state, national, or international law.
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Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
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Interfere with or disrupt the Site, servers, or networks connected to the Site, or transmit any viruses, malware, or harmful code.
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Attempt to gain unauthorized access to any portion of the Site, other accounts, or computer systems through hacking, password mining, or other means.
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Use any automated system, including bots, spiders, or scrapers, to access the Site for any purpose without our express written permission.
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5. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, photographs, videos, software, and the overall design and arrangement thereof (collectively, "Content"), is the property of SLPM Property Management or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content from our Site without our prior written consent, except as follows:

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Your computer or device may temporarily store copies of such Content in RAM incidental to your accessing and viewing that Content.
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You may print or download one copy of a reasonable number of pages of the Site for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
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6. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or resources that are not owned or controlled by SLPM. These links are provided for your convenience only. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that SLPM shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such third-party content, goods, or services.

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7. Disclaimers

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THE SITE AND ALL CONTENT, MATERIALS, AND SERVICES PROVIDED ON OR THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. SLPM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

SLPM does not warrant that the Site will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Site or the servers that make the Site available are free of viruses or other harmful components.

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8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SLPM PROPERTY MANAGEMENT, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

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Your access to or use of, or inability to access or use, the Site or services.
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Any conduct or content of any third party on the Site.
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Any content obtained from the Site.
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Unauthorized access, use, or alteration of your transmissions or content.
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9. Indemnification

You agree to defend, indemnify, and hold harmless SLPM Property Management, its officers, directors, employees, agents, licensors, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

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Your use of and access to the Site.
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Your violation of any term of these Terms.
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Your violation of any third-party right, including any intellectual property or privacy right.
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10. Termination

We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Site will immediately cease.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

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11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Alameda County, California, for resolution of any disputes arising out of or relating to these Terms or your use of the Site.

Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiations. If such negotiations fail, the parties agree to attempt mediation before pursuing litigation.

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12. Changes to Terms

SLPM reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Site after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Site.

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13. Miscellaneous

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Entire Agreement: These Terms constitute the entire agreement between you and SLPM regarding the use of the Site, superseding any prior agreements.
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Waiver: The failure of SLPM to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
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Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
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Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
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14. SMS Terms & Conditions

Program Description

By providing your mobile phone number and opting in to receive text messages from SLPM Property Management, you consent to receive recurring conversational text messages regarding:

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Maintenance coordination and repair scheduling
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Lease renewals and document inquiries
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Account updates and general support
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Emergency property notifications

Message Frequency: Message frequency varies based on your account activity and support needs.

Opt-Out Instructions: You may opt out of receiving text messages at any time by replying STOP to any message. You will receive a single confirmation message acknowledging your opt-out request. For assistance, reply HELP or contact us at frontdesk@slpm.com or (510) 972-2328.

Message and Data Rates: Message and data rates may apply. Your mobile carrier's standard messaging rates will apply to all text messages. SLPM Property Management is not responsible for any charges from your mobile carrier.

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15. Push Notification Terms

By enabling push notifications through our website (powered by Gravitec.net), you consent to receive browser or device notifications regarding new property listings, upcoming tours, and rent reductions.

Push Notification Frequency: Notification frequency varies based on property availability and scheduled events.

Opt-Out Instructions: You may disable push notifications at any time through your browser settings or by clicking "Unsubscribe" in any notification received.

Data Privacy: Your phone number and notification preferences will not be shared with third parties for marketing purposes. See our Privacy Policy for details on how we handle your data.

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business SLPM Property Management
place 14895 E 14th St Suite 460
San Leandro, CA 94578

Have questions about these Terms?
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IMPORTANT NOTES AND DISCLOSURES

SLPM Property Management, SLPM Homeowners Association Management Services, and Independent Realty Demattei & Associates are separate and independent companies operating under distinct regulatory oversight in California.

SLPM Property Management operates under the California Department of Real Estate for property management services, SLPM Home Owners Association Management Services follows the Davis-Stirling Common Interest Development Act for association management services, and Independent Realty DeMattei and Associates operates under the California Department of Real Estate for real estate brokerage services. While we may refer clients between these entities for their respective services, each company operates independently and maintains separate management, records, and regulatory compliance. No company is responsible for the actions, services, or obligations of the others.

While SLPM strives to ensure the accuracy of all information presented on this website, errors may occasionally occur. Availability, rental amounts, features, and other property details are subject to change without notice and may not be current or guaranteed. Users are encouraged to verify all information directly with SLPM before relying on it for decisions. Information provided is for general purposes only and does not constitute legal, tax, or financial advice. Links to third-party websites are provided for convenience only; SLPM is not responsible for their content.

Some images on this site are illustrative. Service details and requirements vary by property; your management proposal confirms final scope.  Some property photos may feature virtual staging.

SLPM Property Management is committed to compliance with all federal, state, and local fair housing laws. We do not discriminate against any person because of race, color, religion, sex, handicap, familial status, national origin, sexual orientation, gender identity, or any other protected class. All rental decisions are made based on income, credit, rental history, and other lawful criteria.  Read our complete California Compliant Fair Housing Statement.