ADA Website Accessibility Statement

We're committed to digital accessibility for all users. Our website strives to conform to WCAG 2.1 Level AA, ADA, and Section 508 standards, featuring customizable tools for contrast, text sizing, keyboard navigation, and more—ensuring everyone can access our SF Eastbay Property Management Services.
Web Accessibility | SLPM Property Management
accessibility_new Accessibility Statement

Web Accessibility

Last Updated: January 26th, 2026

SLPM Property Management is committed to ensuring digital accessibility for people of all abilities. We continually work to improve the user experience for everyone and apply relevant accessibility standards to ensure we provide equal access to all users. We believe that every person deserves the ability to access information about our property management services, available rentals, and resources regardless of disability or impairment.

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1. Our Commitment to Accessibility

SLPM Property Management strives to ensure that its website and digital services are accessible to individuals with disabilities. We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We actively work to increase the accessibility and usability of our website and hold ourselves to current accessibility standards.

Our ongoing accessibility effort works toward conformance with the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA criteria. These guidelines explain how to make web content more accessible for people with disabilities and are the internationally recognized benchmark for web accessibility.

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2. Conformance Standards

We strive to conform to the following accessibility standards and guidelines:

check_circle WCAG 2.1 Level AA check_circle ADA Compliance check_circle Section 508 check_circle ATAG 2.0 check_circle EN 301 549
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Web Content Accessibility Guidelines (WCAG): The internationally recognized standard developed by the World Wide Web Consortium (W3C) that explains how to make web content more accessible to people with disabilities.
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Americans with Disabilities Act (ADA): Federal civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life, including websites and digital services.
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Section 508: Federal law requiring that electronic and information technology developed, procured, maintained, or used by the federal government be accessible to people with disabilities.
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3. Accessibility Features

To enhance the accessibility of our website, we have implemented the UserWay Accessibility Widget. This tool provides visitors with a variety of customization options to tailor their browsing experience based on their individual needs.

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UserWay Accessibility Widget

Look for the accessibility icon on the side of your screen. Click it to open the accessibility menu and customize your browsing experience. For more information about UserWay, visit userway.org.

The accessibility widget provides the following features:

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Contrast Adjustments

Modify color contrast settings including invert colors, dark mode, and high contrast options to improve readability.

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Text Resizing

Increase or decrease text size with multiple levels of adjustment to enhance readability for all users.

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Text Spacing

Customize the spacing between lines of text with light, moderate, or heavy spacing options.

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Keyboard Navigation

Enhanced keyboard navigation support allowing users to navigate the site without a mouse.

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Highlight Links

Visual emphasis on hyperlinks to help users quickly identify clickable elements on the page.

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Dyslexia-Friendly Font

Specialized font option designed to improve readability for users with dyslexia.

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Big Cursor

Enlarge the cursor for better visibility and easier navigation across the page.

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Reading Guide

A horizontal guide that follows your cursor to help users follow lines of text more easily.

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Hide Images

Remove visual elements to focus solely on text content for a simplified browsing experience.

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Stop Animations

Pause moving elements and animations for users sensitive to motion or who prefer static content.

Learn more about all available accessibility features at the UserWay Help Center.

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4. How to Use the Accessibility Widget

Our accessibility widget is easy to use and available on every page of our website. Follow these simple steps to customize your browsing experience:

1

Locate the Widget

Look for the accessibility icon (a person figure inside a circle) on the side of your screen. The widget is visible on all pages throughout our website.

2

Open the Menu

Click or tap on the accessibility icon to open the accessibility menu. A panel will appear with various customization options.

3

Select Your Preferences

Choose from the available options such as contrast adjustments, text sizing, spacing, cursor options, and more. Changes are applied immediately to the page.

4

Reset If Needed

If you want to return to the default settings, use the reset option within the widget menu to restore the original page appearance.

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5. Our Ongoing Efforts

Accessibility is an ongoing effort at SLPM Property Management. We are committed to continuously improving the accessibility of our website through the following measures:

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Regular Audits: We periodically review our website to identify and address accessibility issues as web technologies and standards evolve.
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Staff Training: Our team members receive guidance on accessibility best practices to ensure new content meets accessibility standards.
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User Feedback: We welcome and encourage feedback from our users about their accessibility experiences on our site.
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Technology Updates: We keep our accessibility tools and technologies current to provide the best possible experience for all users.
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6. Third-Party Content

Our website may contain links to third-party websites or embed content from external sources that are not owned or controlled by SLPM Property Management. While we encourage third-party content providers to follow accessibility standards, we cannot guarantee the accessibility of content hosted on external platforms.

Third-party content on our site may include property listing platforms, payment portals, mapping services, and social media integrations. If you encounter accessibility barriers on linked third-party websites, we encourage you to contact the respective website operators directly.

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7. Alternative Access

If you are unable to access any content or functionality on our website due to a disability, we are happy to assist you. We can provide information in alternative formats upon request, including:

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Phone Assistance: Call us at (510) 972-2328 to speak with a team member who can provide information or assist with services.
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Email Communication: Contact us at info@slpm.com and we will respond with the information you need in an accessible format.
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In-Person Assistance: Visit our office at 14895 E 14th St Suite 460, San Leandro, CA 94578 during business hours for personal assistance.
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8. Feedback and Contact Information

We value your feedback and take all accessibility concerns seriously. If you encounter any accessibility barriers while using our website, or if you have suggestions for improving accessibility, please contact us. Your input helps us improve the accessibility of our site for everyone.

When contacting us about an accessibility issue, please include the following information to help us address your concern more effectively:

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The web address (URL) of the page where you encountered the issue.
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A description of the problem you experienced or the barrier you encountered.
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The device, browser, and assistive technology (if any) you were using.
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Your contact information so we can follow up with you regarding your concern.

We strive to respond to accessibility feedback within 5 business days and to resolve issues as quickly as possible.

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business SLPM Property Management
place 14895 E 14th St Suite 460
San Leandro, CA 94578

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